Portland General Electric

Contract in Tualatin, OR

IT Customer Service Applications – ScrumMaster

Information Technology

Summary

Seeking an experienced Scrum Master (SM) who is Scrum certified to join PGE’s IT Customer Service Application team. 

  • This SM will support one or more teams in Agile/Scrum to develop and support software solutions. 
  • A successful SM will excel at empowering and enabling their assigned teams to self-organize to solve complex business problems.
Roles & Responsibilities

In this role this SM: 

  • Organizes and facilitates sprint planning sessions, stand-up meetings, product demos, and team retrospectives. 
  • Fosters transparency and feedback by raising impediments and by presenting information using appropriate tools and techniques such as burn-down and burn-up charts.
  • Promotes and drives continuous improvement. 
  • Coaches team members on the effective use of Scrum and Agile. 
  • Works with Product Owner(s) to maintain the Product Backlog. 
  • Ensures that team impediments are escalated for resolution promptly. 
Minimum Qualifications
  •  3-5 years relevant experience in a software development or delivery organization. A minimum of 1+ years’ experience as a full-time ScrumMaster. 
  •  CSM or CSP certification including a thorough understanding of Scrum and Agile principles, values, and practices. 
  •  Demonstrated commitment to mentoring, coaching, and servant leadership. 
  •  Experience delivering one or more products through all phases of the SDLC. 
  •  Very strong communication, collaboration, feedback, and facilitation skills. 
  •  Demonstrated mature judgment in a leadership role. 
  •  Strong analytical and problem-resolution skills. 
  •  Ability to identify and develop individual and complementary strengths and to build high-functioning teams. 
  • Capability to develop and maintain an effective network of relationships with people inside and outside the development group. 
Preferred Qualifications

1.Experience as a development team member in one or more technical roles. 

2.Supervisory or management experience.

 3.Knowledge of Version 1 software. 

4.Experience in project management.

Required Skills
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benefits

Benefits
Healthcare Eye Care Dental
About Portland General Electric
For more than 125 years, we’ve been powering the pioneering spirit of our region — keeping energy safe, reliable and responsibly generated. We are deeply committed to the success of the communities we serve and strive to bring innovative solutions to our customers and a bright energy future for Oregon.Reflecting our customers’ valuesBecause our customers’ values power the way we operate, serving our customers means reflecting their diverse views in the way we do business. It is why we consistently lead the nation in renewable power programs and why our company and employees are deeply involved in serving the community.Leading the wayThe future of energy is changing and we are leading the change. We’re building a smarter energy infrastructure, providing our customers the clean energy they want, and bringing new energy solutions forward. As one of the state’s largest and most-respected employers, it’s an exciting place to be as we work to create a sustainable and affordable energy future for our customers.

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